16

　　, and it is taken extremely seriously. It is generally considered improper to be more than five minutes late. Do not interrupt or raise the level of your voice during business discussions with Czech business people.

　　17

　　. Close personal touch with business acquaintances is disapproved and should be avoided at all times.

　　18

　　, as important business decisions are often made outside the business environment. The Czechs value hospitality(热情好客) as a means through which they build both personal and business relationships.

　　Expect to participate in some form of small talk and introductory conversation before entering into business discussions with Czech business people. Don’t be surprised if your Czech partners ask you about your personal earnings. This is an acceptable line of question to strangers in the Czech Republic.

　　Czechs don’t like coming into conflict with others.

　　19

　　. If they lower their eyes and become silent, they are uncomfortable with something you have said.

　　It will take several meetings for your Czech business associates to become familiar with you and appear comfortable and friendly. One of the features of the Czech culture is their polite and humble approach to life. During business dealings a direct “no” will often be replaced by an expression such as “it is difficult” or “we will see” in order to avoid conflicts and keep a certain level of politeness.

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