The waitress stood firm, calmed herself and observed the behavior of the cockroach on her blouse. When she was confident enough, she grabbed it and threw it out of the restaurant.

　　Sipping my coffee and watching the amusement, I started wondering: Was the cockroach responsible for their funny behavior? If so, then why was the waitress not disturbed? She handled the situation to near perfection, without panic.

　　It was not the cockroach, but the inability of the customers to handle the disturbance caused by the cockroach that disturbed them. I realized that it's not the shouting of my children or my boss or my wife that disturbs me, but my inability to handle the disturbances caused by their shouting.

　　It's not the traffic jams on the road that disturb me, but my inability to handle the disturbance caused by the traffic jams. More than the problem, it's my reaction to the problem that creates chaos in my life.

　　I understood. I should not react in life. I should always respond. The customers reacted, whereas the waitress responded. Reactions are always instinctive (本能的) while responses tend to be well thought out.

　　1.What happened in the outdoor restaurant?

　　A.A cockroach was found in a woman's food and then a man found the same problem.

　　B.A cockroach appearing in the restaurant caused a state of panic among the customers.

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