Ⅱ.语法填空
阅读下面材料,在空白处填入适当的内容(1个单词)或括号内单词的正确形式。
Worker:Customer Service,Anthony Grant speaking.1.
can I help you?
Customer:I can’t believe this is happening! I called and ordered a 32inch bag last Friday,2.
today I found that you sent a 24inch one.I was planning to use that bag during our vacation in Mexico,but it doesn’t seem possible any more because we’re taking off on Saturday.It’s only three days away.What am I 3.
(suppose) to do?
Worker:I’m really sorry,madam.I 4.
(check) it right away.Would you please tell me your order 5.
?
Customer:6.
is CE29.
Worker:Er,just a moment.I do apologize,madam.There does seem to be a mistake.I’ll have the correct size bag 7.
(send) to you by overnight mail right away.It shall arrive by this Friday.It will be 8.
time for your Saturday trip.Again I apologize for any 9.
(convenient) caused by our mistake.I promise it won’t happen again.
Customer:OK.Well,thank you.
Worker:Thank you,madam,for choosing Linch Mail Order Company.I hope you have 10.
wonderful vacation.
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