重庆合川区2017高考英语阅读理解九月指导题：6（含解析）_高考复习指南

重庆合川区2017高考英语阅读理解九月指导题：6（含解析）

　　The research found that women suffered more than men when pretending to be happy. Psychologist, Dr. Brent Scott, who led the study, said employers should take note because forcing workers to smile when workers were dealing with clients could backfire (产生事的愿违的不良后果). He said:“Smiling for the sake of smiling can lead to emotional exhaustion, and that’s bad for the organization.”

　　Dr. Scott said the research showed customer service workers who揻aked smiles攖hroughout a day worsened their moods and then withdrew from work, so their productivity dropped. He added d:揃osses may think that getting their staff to smile is good for the organization, but thate’s not necessarily the case.擠r. Scott, assistant professor of management at Michigan State University, analyzed a group of bus drivers tduring a two –week period.

　　The study is one of the first of its kind to examine emotional displays over a period of time and compare the different effects that they have on men and women. His team examined the effects of?surface acting敆or fake smiling梒ompared to what was termed揹eep acting? or cultivating positive emotions by recalling pleasant memories.

　　Dr. Scott said: 揥omen were harmed more by憇urface acting? meaning their moods worsened even more than men and they withdre (产生事的愿w more from work. However , they were helped more by慸eep acting?which meant their moods improved more.?Dr. Scott suggested women tended to suffer more when pretending to be happy because they were expected to be more emotionally expressive than men. The生事的refore, faking a smile while they are feeling down is more likely to go against their normal behavior and cause more harmful feelings.