If your baggage has not been returned to you with the initial five-day tracing period,please down load a claim form at http://www.united.corn/web/en-US/content/travel/baggage/delayed.Return it to us with the required documentation included.

　　DELAYED BAGGAGE REPORT

　　FILE REFERENCE:ALBUA25876

　　Name JOHN

　　JACKSON Contact

　　Number 802-247-9999 Email minminvt @

　　yahoo.com

　　Delivery

　　Address 66 MOONBROOK DR

　　BRANDON

　　VERMONT USA 05745

　　Bag Tag 0037387643 0037387657

　　Description Soft-Side Upright suitcase Non-Zippered,hard side horizontal suitcase

　　(2015·河北衡水中学一模)

　　1.Where does the report most probably come from?

　　A.Suitcase Tracing Website.

　　B.Delivery Center of United Airlines.

　　C.Baggage Resolution Center.

　　D.Information Center of the Airport.

　　2.To make the customer informed of the process,the staff at the Baggage Resolution will. 

　　A.file the customers Delayed Baggage Report

　　B.contact the customers on the telephone once a day

　　C.update the process information online every day

　　D.access the customer’ s records quickly

　　3.What can we learn about John Jackson from the report?

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