It unexpectedly went wrong a few days after I bought it. The monitor turned out to be a black screen while I was preparing an important report. I tried to restart it according to the instructions, but it still failed to work. Therefore, I’m sure there is something wrong with the computer. I am hoping that you direct me to a store where I may return the faulty item for a new one within the next 3 days. Since your store has gained a good reputation for customer satisfaction, I am confident you will process my complaint at your earlier convenience.
Looking forward to your early reply.
Yours Sincerely,
Li Hua
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