假定你是李华,两周前你从网上订购了一套英语书虫系列读物(Bookworm Series),昨天才到货,且包装破损、数量不足。请就此向网店客服写邮件投诉。要点如下:
1.介绍购物情况;
2.反映存在问题;
3.提出解决方案。
注意:1.词数100左右;
2.可适当增加细节,以使行文连贯;
3.开头和结尾已给出,不计入总词数。
参考词汇:投诉complaint
To whom it may concern,
Looking forward to your reply.
Li Hua
参考范文
To whom it may concern,
I’m one of your customers.I ordered a set of Bookworm Series on your website two weeks ago,but I didn’t receive them until yesterday.And much to my disappointment,the books were so poorly packed up that the cover of one book was torn.To make matters worse,it is not a complete set,as I found one book missing.
I’m sorry to have received such poor service,and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides,I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Li Hua
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