It wasn't until toward the end of my doctor career that I have found the knowledge that one is being truly listened to is frequently therapeutic (有疗效的).

　　In about a quarter of the patients I saw, surprising improvement was shown during the first few months of psychotherapy (心理疗法), before any of the roots of problems had been uncovered or explained. There are several reasons for this phenomenon, but chief among them, I believe, was the patient's sense that he or she was being truly listened to, often for the first time in years, and for some, perhaps for the first time ever.

　　1．The phrase

　　“stepping into his or her shoes”

　　in Paragraph 2 probably means “________”.

　　A．preparing a topic list first

　　B．focusing on one's own mind

　　C．directing the talk to the desired results

　　D．experiencing the speaker's inside world

　　2．What is mainly discussed in Paragraph 2?

　　A．How to listen well. 　

　　　B．What to listen to.

　　C．Benefits of listening.

　　D.Problems in listening

　　3．According to the author, in communication people tend to ________.

　　A．listen actively

　　B．listen purposefully

　　C．set aside their prejudices

　　D．open up their inner mind

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