one ?
Text 7
M : I’d like to book two tickets for the performance on next Wednesday . please . Can you tell me
what tickets are available ?
W : Sorry , I’m only dealing with tonight’s performance at this desk . You want the advance
booking office over there , but it’s not open at the moment . It doesn’t open again until
tomorrow morning at ten I’m afraid .
M : Oh , no . It’s really difficult for me to come in again tomorrow . Can I phone up and book ?
W : Yes , sure . If you take one of those leaflets over there , you’ll find the hotline number on the
back . You can phone any time after ten .
M : Right , thanks
Text 8
W : May I disturb you for one moment ? We have a small problem here and I wonder if you might
be able to help me .
M : What’s the problem exactly ?
W : As you’ll have seen , the flight is very full this morning , so there are no spare seats anywhere
M : Yeah ?
W : We have a family with three small children . Unfortunately they’re sitting separately , and
they would prefer to sit together .
M : Yes … and you want me to move
W : Would that be at all possible ?
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