M: Yes. I bought this watch here last Monday and it stopped working.
W: Do you have the receipt?
M: Yes. Here it is.
W: OK. We’ll have it checked and repaired.
M: How long will that take?
W: Your watch should be ready next Tuesday.
M: Can I have it this Friday?
W: Sorry. It usually takes four or five days.
M: But that’s far too long. May I speak to the manager, please?
Text 7
W: You’re not very talkative today, Eric. What’s up?
M: Nothing, Cathy. I’m just feeling pretty tired because I spent hours sitting in traffic jams today. I had to go into the city centre.
W: You couldn’t have picked a worse day to drive into the centre. There was a transport strike. Didn’t you listen to the news?
M: Now I understand. I thought it was strange that there were no buses around. Anyway, I didn’t have a choice. So how did you handle today? You work in the centre, don’t you?
W: Yes, but I got a lift from Lily. We left home much earlier than usual to avoid the rush hour traffic and we left work early, too.
Text 8
M: Hello, this is Martin.
W: Hello, Martin! This is Tanya. There have been some changes for the meeting tomorrow.
M: OK. I’ll get a pen to write the information down.
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2017-04-24
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