I have even learned to respond to someone crying by just listening. In the old days I used to reach for the handkerchiefs，until I realized that passing a person a handkerchief may be just another way to shut him down，to take them out of their experience of sadness. Now I just listen. When they have cried all they need to cry，they find me there with them.

　　This simple thing has not been that easy to learn. It certainly went against everything I had been taught since I was very young. I thought people listened only because they were too shy to speak or did not know the answer. But now I know that a loving silence often has far more power to heal than the kindest words.

　　1．What does the author value most in the communication with each other?

　　A．Deep understanding.

　　B．Saying “I’m sorry”．

　　C．Attention from heart.

　　D．Doing nothing.

　　2．The woman patient stopped telling her story to most people because________.

　　A．she didn’t get enough respect from others

　　B．she was discouraged by being often interrupted

　　C．people often told her their own opinions

　　D．people couldn’t understand her sad situation

　　3．If you hand a handkerchief to someone crying，you may________.

　　A．hurt his feelings

　　B．make him embarrassed

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