It's not the traffic jams on the road that disturb me, but my inability to handle the disturbance caused by the traffic jams. More than the problem, it's my reaction to the problem that creates chaos in my life.

　　I understood. I should not react in life. I should always respond. The customers reacted, whereas the waitress responded. Reactions are always instinctive (本能的) while responses tend to be well thought out.语篇解读：本文是一篇夹叙夹议文。一只蟑螂出现在饭店里引起了顾客的恐慌服务员冷静地捉住蟑螂将其扔了出去。作者通过这个故事旨在告诉人们：遇到问题时要冷静积极地应对。cockroach was found in a woman's food and then a man found the same problem.

　　B．A cockroach appearing in the restaurant caused a state of panic among the customers.

　　C．A cockroach rushed the waitress into apologizing to the customers.

　　D．A woman and a man were trying to rescue the waitress from the cockroach.

　　解析：选B　细节理解题。根据第一段中的“At an outdoor restaurant ... as everyone in her group also got into a panic.”可知出现在饭店里的蟑螂在一些顾客中引起了恐慌。故答案选B。derlined word “chaos” in Paragraph 5?

　　A．Confusion.B．Success.解析：选A　词义猜测题。根据第五段第一句“It's not the traffic jams ... by the traffic jams.”可推知与“disturbance”意思相近意为“混乱”。故答案选A。ding to the passage, if you ran into a traffic jam, you might ________ in your car.

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