2017届高考英语一轮复习综合模拟预测卷：（4）（北师大版）_高考复习指南

　　W：It's OK to me.I've stopped playing it for a long time.It's a very good sport，but it's not as popular in the UK as it is in China.

　　M：What about playing a game together sometime?

　　W：OK，though I think you're sure to win the game.

　　M：We'll see! I have to run now.See you Saturday.Two o'clock at the school gate.

　　W：Well，see you then!

　　Text 10

　　M：So，if everyone is here，I'll make a start.As you know，a few months ago

　　we asked some consultants to do a survey of the way we answer the

　　telephone across the group.They telephoned our offices and made enquiries

　　as customers normally would.Now，I'll begin with what they found out.First of all，they found out that on average we answer the phone after four

　　rings，which isn't bad，but we can still improve on it.Secondly，friendliness.Now，although some offices scored as high as 8 out of 10 for

　　friendliness，the consultants only gave the company as a whole 6 out of

　　10.On this point，they suggested that we use some good phrases on the

　　phone.I think we can choose some new hold music as well.And finally，efficiency.Now here，we did quite well.However，there were one or two

　　negative points which we still have to work on，such as always remembering

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