The truth is that the young lad left on the woman the first impression that shone brighter than any of the salesman’s talk. First impressions count, not the sales techniques, not the low prices. The actual “personality” the kid honestly gave was all that was required. If you market your own products and services, consider what impression you are giving to others. If you appeal to them, then you’ve already done half of the work. If this means redesigning your presentation, then so be it. If this means going out of your way to be polite, helpful and giving the best possible shopping experience to your customers, the so be it.

　　28. When Terry was offered the job of salesman, he

　　.

　　A. was good at sales techniques

　　B. knew little about sales skills

　　C. was believed in by his boss

　　D. was too young to do it

　　29. The underlined sentence in Paragraph 1 suggests that

　　.

　　A. Terry couldn’t trade with Eskimos

　　B. Terry loved his Granny more

　　C. Terry was afraid to compete

　　D. Terry was too honest to do the job

　　30.

　　What made the young lad succeed in selling the window to the old woman?

　　A. First impression of good personality.

　　B. Being honest and childish.

　　C. High quality and expensive window.

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