14. How long was the dining hall open every day?
A. 3 hours. B. 5 hours. C. 6 hours.
15. What does the woman forget details about?
A. Laundry. B. Food. C. Social activities.
16. What are freshmen’s lives like in Berkeley?
A. Boring. B. confusing. C. Colorful.
听下面一段独白,回答第17至20四个小题。
17. Where is the speaker making the announcement?
A. In a gym. B. In a hotel. C. On a ship.
18. How long will this voyage last?
A. All day long. B. Two weeks. C. Not mentioned.
19. What is the best part of the restaurants?
A. There are all kinds of food.
B. They are open 24 hours a day.
C. They have live music shows.
20. Where can one do sports?
A. On the top floor. B. On the bottom floor. C. On the second floor.
第二部分 阅读理解(共两节,满分40分)
第一节(共15小题:每小题2分,满分30分)
阅读下列短文,从每题所给的四个选项(A、B、C和D)中,选出最佳选项,并在答题卡上将该项涂黑。
A
When people find out that the product they bought is unsatisfying or in some other way does not live up to the manufacturer’s claims , the first step is to present the warranty , or any other records which might help , at the store of purchase . In most cases , this action will produce results . However , if it does not , there are various means the consumer may use to gain satisfaction . A simple and common method used by many consumers is to complain directly to the store manager . In general , the “ higher up ” his or her complaint , the faster he or she can expect it to be settled . In such a case , it is usually settled in the consumer’s favor , assuming he or she has a just claim . Consumers should complain in person whenever possible , but if they cannot get to the place of purchase , it is acceptable to phone or write the complaint in a letter .
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