So the reason for the weirdly long queue is that these folks wanted to “double their money” by getting £20 notes for each £10 note requested. Being an honest man, I didn’t hang about; I simply used the idle machine and walked off.
Last week, customers took similar advantage of Commonwealth Bank in Sydney, Australia. Following overnight maintenance, a computer virus caused CommBank’s ATMs to fail to function properly and begin paying out extra money, with unrestricted withdrawals. They allowed customers with little or no cash in their accounts to withdraw large sums that they didn’t have. After about 5½ hours, CommBank managed to restart these ATMs and stop the flood of cash.
You stole your own cash!
By withdrawing money they didn’t have in their accounts, some of these greedy customers have gone heavily overdrawn. News reports indicate that some people were withdrawing as much as AU$2,500 (£1,563) in a single dealing.
Alas, both CommBank and the New South Wales police said that they will use ATM records and cameras to track down those who took advantage of the error. As Detective Superintendent Col Dyson of the New South Wales police department warned, “People should realise that they don’t have the right to take that money and are committing a criminal offence if they keep it.”
What about overpayments?
What about when you key in a £20 withdrawal and you get two £20 notes, not two £10 notes?
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