Minutes passed and __1__ happened. Then very __2__ I put my form in front of him. He was very busy. After a few minutes he took my form and

　　__3__ filling it. After waiting for a few more minutes, I began to show all signs of being __4__. I asked him if my work was done. The __5__ I uttered the words, I felt as if a bomb had fallen on him. He __6__，“Nothing is done, it will take time！”

　　Just then I saw his morning cup of tea, which had been __7__ there for the last ten minutes, untouched. The tea had turned almost __8__ while he was doing his work. Suddenly I felt what this man must be feeling when customers like me come __9__ to get their work done. But we do not even feel the need to

　　__10__ them for being there.

　　Very softly I told him，“Sir, you please have your __11__， I am not in a hurry.” This man，whom I had been seeing for the last few years，__12__ looked up at me and for the first time we had __13__ contact. I saw a __14__ person there, another human being who was as hard­pressed for time as I always am. He was also __15__ the small things in life like a hot cup of tea or lying in a warm bed for a few more minutes like me.

　　He gave me a rare smile and said，“It is a __16__ affair with me; you are not in a hurry but somebody else will be in a hurry.”

　　He really __17__ my heart with his words. I felt __18__ that all this time I thought of him as a robot, someone who was there for my __19__. I promised to be more __20__ of people who help me with my work and be thankful that they are there for me.

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