to ticket Railpass, Tourist Card, Econopass

　　* Only one discount may apply to each fare.

　　CHANGES AND REFUNDS

　　Tickets may be refunded not later than 5 minutes before the departure of the train for a charge of 15% of the ticket price, or the journey may be changed to another day for a charge of 10% of the ticket price. (Not applicable to same day returns.)

　　CHANGES FOR SAME DAY TRAVEL

　　You may change your ticket once without charge for a journey on the same day as the original ticket.

　　INFORMATION OF INTEREST TO TRAVELLERS

　　●When you buy your ticket it is up to you to check that the dates and times of the journey on it are exactly as you requested.

　　●Ticket control and access to each train platform will be open until 2 minutes before departure of the train.

　　●Each traveller may take one suitcase and one item of hand luggage. You may also check in 15 kgs of luggage not later than 30 minutes before departure, at no extra charge.

　　●If you would like to charter a train, or make reservations for over 25 passengers travelling together, call the Sales Department.

　　OUR TIMETABLE IS GUARANTEED

　　If the arrival of your train at your destination is delayed by more than 5 minutes according to the timetable, we will refund the full price of your ticket if the delay is caused by our company.

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