Qiu Baochang, a lawyer in Beijing, suggested that consumers deal with the problem by consulting KFC.“In addition to the high costs,consumers’complaints are unlikely to win their case unless they can prove they have had the banned dye at KFC,”Qiu explained.
One problem for those wanting to take action against the fast food chain is that few customers ask for or keep receipts.And, this is just the first step.
If they can prove that their health has been damaged by KFC, they can sue(控告) the company.But that would be almost impossible to do so because the Sudan Ⅰ damage is a longterm effect and is not immediately apparent.
A KFC spokesperson said on Monday that the company was confident of being able to handle customers complaints:“We will obey legal procedure if we receive any complaints.”
Why did KFCs Beijing restaurants pull three more items from their menus? ______
A.Because the company was afraid of not being able to handle customers’complaints.
B.Because colouring Sudan Ⅰ may have been contained in those items.
C.Because the KFC’s restaurants were accused of selling poisonous food to the customers.
D.Because these items were no longer popular with the customers.
The reason why the expert suggested not going directly into court is that______.
A.the costs will be high
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