五年高考（2011-2015）英语试题分项精解：专题16 完形填空之记叙文类（解析版）_高考复习指南

　　，1 apologized and told Eleanor I didn't mean to be late. She screamed, "You never mean to." Well, I

　　tell she was angry. "I'm sorry but it was not

　　," I said. Then I told her about the business meeting.

　　, my explanation seemed to make things worse, which started to drive

　　mad as well.

　　Several weeks later, when I

　　the situation to my friend Ken Hardy, he smiled, "You

　　a classic mistake. You're stuck

　　your own way of thinking. You didn't

　　to be late. But that's not the point. What is

　　in your communication is how your lateness affected Eleanor." He pointed out that I focused on the intention

　　Eleanor focused on the result. Thus,

　　of us felt misunderstood and crazy.

　　Thinking more about Ken's words, I

　　recognized the root cause of such disagreement. It's the result of the action that really

　　57 .I should have started the conversation by expressing

　　my actions affected Eleanor and

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