When the muffins finished baking, I was very excited to eat the “Perfect Muffins” as promised on the box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they were not perfect. These muffins were , in fact , absolutely terrible. Not even my dog was interested in eating these supposedly “perfect” muffins.

　　I would appreciate a full refund(退款 ) of $3.99 for this product as soon as possible. Enclosed are the receipt, the empty box, and one of the un-perfect muffins so that you can experience it for yourself . Thank you for your attention to this matter.

　　Sincerely ,

　　Michelle Bauer

　　56. This letter is most likely addressed to _______.

　　A. George, the cashier who sold the muffin mix

　　B. the owner of the muffin mix company

　　C. the clerk at a local muffin bakery

　　D. a local storeowner

　　57. The tone(语气 ) of the author can best be described as ________.

　　A. disappointed

　　B. hopeless

　　C. embarrassed

　　D. disgusted

　　58. the author was unhappy with the product because________.

　　A. the directions of the product contained a mistake

　　B. it was too difficult to follow the directions

　　C. it was not up to the promise made on the box

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