Many years ago, when I was fresh out of school , I was driving to my parents' home in Missouri for Christmas．I stopped at a gas station about 50 miles from Oklahoma City. While I was standing in line at the cash register(收款台), I said hello to an older couple who were also paying for gas．

　　I took off, but had gone only a few miles when black smoke poured from the back of my car．I stopped and wondered what I should do．A car pulled up behind me．It was the couple. They said they would take me．We chatted and when I got out of the car, the husband gave me his business card．I wrote them a thank-you note．Soon afterward, I received a Christmas present from them．Their note that came with it said that helping me had made their holidays meaningful．

　　Years later, I drove to a meeting in the morning．In late afternoon I found that I'd left the lights on all day, and the battery was dead．Then I noticed that the Friendly Ford dealership was right next door．I walked over and found two salesmen in the showroom．

　　"Just how friendly is Friendly Ford?" I asked and explained my trouble．They quickly drove a pickup truck to my car and started it．They would accept no payment, so later, I wrote them a note to say thanks．I received a letter back from one of the salesmen．No one had ever written him and say thank you, and it meant a lot, he said．

　　"Thank you" - two powerful words．They're easy to say and mean so much．

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