4月11日,美国联合航空公司因机票超售而强行将一名华裔乘客赶下飞机。同机的乘客将这一过程拍下来发到了网上,视频中可见联合航空动用了暴力,该乘客面部有血迹,之后还出现精神失常的征兆。
据了解,美联航是为了让4名工作人员登机因而要求4名被选中的乘客下飞机;这件事将美联航推到了风口浪尖上,不光是一场公关危机,而且涉及到种族歧视的问题,同时也暴露出这背后严重的制度问题;整个事件在中美两国都掀起了轩然大波。
航空公司可以这样做吗?我们从美国的法律和美国航空业的现状入手,整理了5个要点:
In case the viral video of police violently dragging a man off an overbooked United Airlines flight didn’t make it clear, let us repeat: Airlines often have more passengers than available seats and some carriers, apparently, aren’t afraid to kick you off.
警察暴力地把一名男子从一架超售的联合航空公司航班中强行拉走,如果这个疯狂传播的视频还不够清楚的话,我们再重复一遍:航空公司经常会有多于可用客座数的乘客,而且一些公司显然并不怕把你踢走。
1. Why are there more tickets than seats?
为什么机票会比座位多呢?
Airlines frequently sell more seats on their flights than the airplane holds, a way to guard against passengers who cancel or somehow fail to make it to the airport. It’s legal and no airline wants to give passengers compensation, so United’s incident also exposes a poorly managed inventory system.
【如果你也遭遇美联航事件,你应该知道这些事】相关文章:
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