Every week I would walk into this specific Chevrolet dealer’s used car lot to see what the used cars needed in the way of repairs. The general manager’s wife Cindy was always very 1 , treating me like I was below her or that she was 2 than me. I was always positive and kind, but that never seemed to 3 with her.
One day she accused me of 4 her to dye the carpet in a mini-bus that had a stain in the 5 . She had driven the bus for the weekend and said the 6 was not there. Just trying to 7 be aggressive (粗俗的) , without cause, she 8 me in front of all her peers that day.
However, instead of being 9 at being looked upon as someone that was not honest, I went to a florist (种花人) and 10 almost $100. 00 in red roses and had them put in this nice basket. I 11 a card, and stated that I was sorry for the 12 and that I did not ever have the 13 of making her angry.
The following week, I walked into her office like I did every 14 with my list of used cars that needed some 15 before they were sold and said, “Hi Cindy,” with my usual 16 attitude. She gave me a big smile and said, “You bought me 17 .” Every week thereafter she would 18 make a point to say, “Hey Mike, Nice to see you, how are you?”
This woman began to change, perhaps because of this small act of 19 . It was actually so nice to see Cindy’s whole way of being 20 with me. She was always very kind, and would always have a big smile when I walked into her office.
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