Next to me sat a woman to get an attestation(证明) done in her passport for her__11__to study in Austria.We got talking to each other.The passport office had made a mistake in__12__Austria as Australia in her passport.She had been running around for days to get this__13__to be in time for studying abroad.I could understand her__14__.She told me she had a train at 1 pm but her__15__was a long way off.At 12：30 pm，the woman told me she couldn’t wait any longer and quickly handed over her token，No.170，to me and said，“Use this，and you’ll get to the counter__16__.”She rushed off to board her train.

　　I was__17__by this gesture.It was unconditional.She__18__knew me，not even my name.She__19__had stood in the sweltering heat for hours to get this token，but she didn’t__20__before handing it over to me.

　　It taught me a good lesson—kindness ought to be unconditional.

　　为了了解自己的护照办理情况，作者排队等了好几个小时，旁边的一位女士由于要赶火车，最后把她的顺序号给了作者，这样能更快地轮到作者。

　　1．A.passengers

　　B．queues

　　C．chances

　　D．seats

　　解析：根据后文中stand in a long line可知，人很多。

　　答案：B

　　2．A.nearer

　　B．slower

　　C．easier

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