You may feel scared or __10__ when you have to dial 911. That’s OK. The emergency operators who answer the phone __11__ to a lot of people, including adults, who are nervous or __12__when they call. Just stay as calm as you can. If you talk too __13__, the operator may have trouble understanding what’s wrong and what kind of help you need.

　　Speak __14__ and clearly when you explain what’s happening. The 911 emergency operator may ask you __15__ like what, where, and who.

　　1. A. dialing

　　B. calling

　　C. repeating

　　D. consulting

　　2. A. difficult

　　B. hard

　　C. easy

　　D. nice

　　3. A. telephone

　　B. emergency

　　C. fire

　　D. operation

　　4. A. immediately

　　B. suddenly

　　C. finally

　　D. impossibly

　　5. A. house

　　B. address

　　C. police

　　D. place

　　6. A. adult

　　B. firefighter

　　C. operator

　　D. manager

　　7. A. food

　　B. help

　　C. money

　　D. support

　　8. A. dangerous

　　B. hungry

　　C. happy

　　D. safe

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