But don't take the recorded message too seriously. Today, some people's calls and answered faster than others. Call center technology enables companies to “score” incoming calls and to give faster service to those that come from rich places. You might call this telephonic queue jumping.
Of course, markets and queues are not the only ways of allocating things. Some goods we
distribute by merit, others by need, still others by chance. However, the tendency of markets to replace queues, and other nonmarket ways of allocating goods is so common in modern life that we scarcely notice it anymore. It is striking that most of the paid queuejumping schemes we've considered—at airports and amusement parks, in call centers, doctors' offices, and national parks—are recent developments, scarcely imaginable three decades ago. The disappearance of the queues in these places may seem an unusual concern, but these are not the only places that markets have entered.
文章大意:此篇文章由排队买票还是插队引入话题,谈论了分配东西的一些原则。市场在分配过程中起着它不同寻常的作用。
5.According to the author, which of the following seems governed by the principle “First come, first served”?
A.Taking buses.
B.Buying houses.
C.Flying with an airline.
D.Visiting amusement parks.
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