I didn’t say anything but__7__that it might he a little while__8__a doctor could see her.She responded，“__9__your time；it’s warm in here.”

　　Then，I checked their chart.No address—they were__10__.The waiting room was warm.

　　I went back to the nurses station and mentioned we had a homeless__11__in the waiting room.The nurses，complaining of__12__on Christmas，turned to sympathy for a family just trying to get__13__on Christmas.The team went into action，much as we do when there’s a__14__emergency.But this was a Christmas emergency.

　　We were all__15__a free meal on Christmas Day，so we took back that meal and prepared a big dinner for our__16__.We needed presents.We__17__from different departments candies，fruits and other things__18__that could be presents.As seriously as we met the__19__needs of the patients，our team worked to meet the needs of a family who just wanted to be warm on Christmas.

　　Later，as the family walked to the door to__20__，the four­year­old boy came running back，gave me a hug and whispered，“Thanks for being our angels today.”

　　语篇解读　本文是一篇记叙文。圣诞夜，当我们这些护士为还要继续工作而抱怨时，一家五口来急诊。当我们了解情况后，纷纷伸出援助之手，让无家可归的一家人度过了一个温暖的圣诞节。

　　1.A.customers B．patients

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