She's

　　the

　　teacher of the

　　course

　　and

　　her

　　number is 35810862.

　　W: 35810862, right?

　　M: Yes.

　　W: OK. I'll make sure he gets this when he gets back.

　　M: Thanks!

　　(Text 8)

　　W: Hello. This is Hamilton's Heating and Cooling Service. Can I help you?

　　M: Yes. My freezer is not working properly.

　　W: What's the problem?

　　M: It keeps running all the time, never stopping. And it makes a strange sound. All the ice cream inside it melted.

　　W: Maybe the compressor is going bad.

　　M: Can you send a technician to check it out?

　　W: Sure. But there is a minimum charge of $60 for a service visit. If the compressor is going bad, you will at least pay $180.

　　Of course other parts will have different prices.

　　M: OK. I'll pay the charges.

　　W: All right. Let me check our technicians' schedules. I'll call you back later. What is your phone number?

　　M: My number is 627—555—1234.

　　W: OK. I'll call you right back.

　　M: Thank you. Goodbye.

　　(Text 9)

　　W: Good morning. May I have your name, please?

　　M: Bruce Colin. C—O—L—I—N.

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