2.A 段落主旨题。第三段句首是本段的中心句The challenge for the banking industry has been to design this new service channel in such a way that its customers will readily learn to use and trust it. 银行业面对的挑战是让客户学习使用和信任这种新的服务,第三段后面的内容都是对中心句进行解释和说明,故选A项。
3.D 细节理解题。根据第二段提到Online banks are sometimes referred to as “bricktoclick” banks, both to tell them from “bricktomortar” banks that haven't yet offered online banking, as well as from “virtual” (虚拟) banks that have no physical branches or tellers whatsoever. 可知网上银行有时被称作bricktoclick 银行,不同于没有网上银行的业务bricktomortar,网上银行是虚拟银行,故选D项。
4.C 标题归纳题。本文都是围绕网上银行展开的,故选C项。
Ⅱ.完形填空
I was assigned to take care of this patient a couple of weeks ago and began to grow closer to her. Communicating with her was __1__ because everything she wanted to say to me had to be written on a notepad. As a nursing graduate, I was able to __2__ her mind by observing even a slight __3__ in a patient's facial expression.
One day, when I was checking the patient, she __4__ me on the shoulder to show me a note, “Do you think I could be let go __5__ the hospital in a month to see my niece get married? Taking her hand in mine, I told her that I could not __6__ her, because I did not want to leave her a __7__ sense of hope. __8__, I made her believe that I would be there with her every step of the way on her journey toward __9__. Hearing that, the patient gave me a __10__ and a hug.
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