Don’t panic if at first you cannot communicate.Be a patient，positive，and relaxed person.Most deaf and hard－of－hearing people can easily understand if you write.Try to have patience，as it will in almost all cases take longer to have a conversation.

　　Make sure you have the deaf or hard－of－hearing person’s attention before communicating.Use facial expressions and gestures.

　　Speak normally.Slow down a little bit and separate your words.Exaggerated(夸张的) mouth movements will not improve the person’s ability to understand you.

　　Keep your mouth free from barriers，such as long beards，pens，pencils，cigarettes，hands，etc..Look directly at the deaf or hard－of－hearing person when communicating with him.Don’t turn away from him while you are in mid－sentence.

　　For most deaf and hard－of－hearing persons，it is much easier to communicate on a one－to－one level rather than in a group situation.Be aware of background noises，lighting，and visual obstacles that are barriers to understanding.

　　Do not shout.In most cases，shouting simply doesn’t work and makes you look foolish.

　　Establish eye contact and watch the person’s expressions.If the deaf or hard－of－hearing person shows signs of being confused，ask if he can understand.

　　Title How to 1.____________ deaf and hard－of－hearing people

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