Sometimes, we are guilty of holding others back from accomplishing or doing, or developing as they should or could.It may be a wise idea that we all look in the mirror, from time to time, to see what we are really like.

　　解题导语：给予尊重、表扬和鼓励后，作者把别人认为是麻烦的员工转变成了好员工。1．What can we learn about the writer from the first paragraph?

　　A．He is a manager in the company.

　　B．He doesn't like his receptionist.

　　C．He likes to compete with others.

　　D．He wants to find another position.

　　推理判断题。根据“I was approached by another manager”可知作者是一个经理故选A。2．After hearing his colleague's description of Maria, the writer thought that Maria________．

　　A．attempted to settle the issues

　　B．was a problem to her boss

　　C．shouldn't stay in the company

　　D．could get on well with others

　　细节理解题。根据第二段“Maria, 故选B。3．Why did Maria fail to perform well in her previous job?

　　A．Her previous job was not suitable for her.

　　B．She had difficulty responding to her manager.

　　C．Her boss didn't inspire her working enthusiasm.

　　D．Her boss showed no trust in her ability.

　　细节理解题。根据第四段“the performance issue appeared to result from working for a boss who never extended a good morning, 可知她的老板从来没有跟她说过鼓励的话故选C。4．The writer accepted Maria's transfer to his unit probably because he thought that________．

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