1

　　to meet at the restaurant at seven o'clock. I felt a little uneasy, but to my

　　2

　　， I had a good excuse: A business meeting had

　　3

　　and I'd wasted no time getting to the dinner.

　　When I arrived at the

　　4

　　， I apologized and told Eleanor I didn't mean to be late. She screamed, “You never mean to.” Well, I

　　5

　　tell she was angry. “I'm sorry but it was not

　　6

　　，” I said. Then I told her about the business meeting.

　　7

　　， my explanation seemed to make things worse, which started to drive

　　8

　　mad as well.

　　Several weeks later, when I

　　9

　　the situation to my friend Ken Hardy, he smiled, “You

　　10

　　a classic mistake. You're stuck

　　11

　　your own way of thinking. You didn't

　　12

　　to be late. But that's not the point. What is

　　13

　　in your communication is how your lateness affected Eleanor.” He pointed out that I focused on the intention

　　14

　　Eleanor focused on the result. Thus,

　　15

　　of us felt misunderstood and crazy.

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