Often, words come out of our mouths without us thinking about the effect they will have. But we should be aware that our words cause certain responses in others. For example, when returning an item to a store, we might use warm, friendly language during the exchange. And the clerk will probably respond in a similar manner. Or harsh（刻薄的）and critical language will most likely cause the clerk to be .

Words possess power because of their lasting effect. Many of us regret something we once said. And we remember unkind words said to us! Before speaking, we should always ask ourselves: Is it loving? Is it needed? If what we want to say doesn’t pass this test, then it’s better left unsaid.

Words possess power: both positive and negative. Those around us receive encouragement when we speak positively. We can offer hope, build self-esteem（自尊）and encourage others to do their best. Negative words destroy all those things. Will we use our words to hurt or to heal? The choice is ours.

56. The main idea of the first paragraph is that ________.

A. not sticks and stones but words will hurt us

B. encouraging words give us confidence

C. negative words may let us down

D. words have a lasting effect on us

57. There is no need for us to feel embarrassed when we talk to ourselves because _______.

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