Eye contact and body language.

　　This is important to show that you are polite and respectful. Make sure you make eye contact with the person you are speaking to. 36.________ For example, don't keep looking at the ground or staring into space, or talk with your arms crossed. 37.________ 1

　　38.________ 1

　　When engaged in a conversation with someone, be sure to ask them questions about themselves. People generally like to talk about themselves, so it is fairly easy to get people to like you by being a good listener and taking interest in what they are saying.

　　Know their name.

　　If you are meeting someone for the first time, it is assumed that within the first 90 seconds you will get their name.

　　39.________ At the end of the meeting, say your goodbyes but make sure to use their name, as it makes it more personal ("It was lovely to meet you Grace, hope to see you again soon").

　　Dress appropriately.

　　People judge on first impressions and this includes your clothes. 40.________ Nobody likes to see someone in home clothes at a fancy restaurant or someone with make up caked on their face at the gym.

　　A. This will make you look rude and unapproachable.

　　B. Talk about what you like.

　　C. Ask questions.

　　D. Practice Good Manners.

　　E. And keep your body language open.

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