- Today’s Economy Echoes An 1800’s Depression—And That’s Good, USNews.com, May 7, 2009.
2. AN OLD saw has it that half of all advertising budgets are wasted—the trouble is, no one knows which half. In the internet age, at least in theory, this fraction can be much reduced. By watching what people search for, click on and say online, companies can aim “behavioural” ads at those most likely to buy.
In the past couple of weeks three deals and a quarrel have illustrated the value to advertisers (and their suppliers of software) of such fine-grained information. The first deal came on May 23rd, when Oracle said it was buying Vitrue, which helps firms run their marketing on social media, for a reported $300m. On June 5th it added Collective Intellect, which analyses what people say about companies on Facebook, Twitter and so forth, for an undisclosed sum. A day earlier Salesforce.com, a cloud-computing company mustard-keen on social media, had said it would pay $689m for Buddy Media, a competitor of Vitrue’s. Buddy should fit in with Radian 6, which, like Collective Intellect, monitors social media—and for which Salesforce paid $326m last year.
The quarrel is the latest round in a long-running argument. Should advertisers assume that people are happy to be tracked and sent behavioural ads? Or should they have explicit permission? Many people give scarcely a thought to being electronically snooped on as they browse, but some object furiously.
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