In a 2017 study, Elizabeth Dunn, associate professor of psychology at UBC, invited people on their way into a coffee shop. One group was asked to seek out an interaction(互动) with its waiter; the other, to speak only when necessary. The results showed that those who chatted with their server reported significantly higher positive feelings and a better coffee shop experience. ＂It’s not that talking to the waiter is better than talking to your husband,＂ says Dunn. ＂But interactions with peripheral(边缘的) members of our social network matter for our well-being also.＂

　　Dunn believes that people who reach out to strangers feel a significantly greater sense of belonging, a bond with others. Carducci believes developing such a sense of belonging starts with small talk. ＂Small talk is the basis of good manners,＂ he says.

　　32. What phenomenon is described in the first paragraph?

　　A. Addiction to smartphones.

　　B. Inappropriate behaviours in public places.

　　C. Absence of communication between strangers.

　　D. Impatience with slow service.

　　33. What is important for successful small talk according to Carducci?

　　A. Showing good manners.

　　B. Relating to other people.

　　C. Focusing on a topic.

　　D. Making business deals.

　　34. What does the coffee-shop study suggest about small talk?

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