Passage Three
Everybody hates it, but everybody does it.
A recent poll showed that 40% of Americans hate the practice of tipping.
Everybody hates it, but everybody does it.
A recent poll showed that 40% of Americans hate the practice of tipping.
It seems so contradictory, after all. In the America alone,
tipping is now a $16 billion-a-year industry.
It seems so contradictory, after all. In the America alone,
tipping is now a $16 billion-a-year industry.
Consumers acting rationally ought not to pay more than they have to for a given service.
Tips should not exist. So why do they?
Consumers acting rationally ought not to pay more than they have to for a given service.
Tips should not exist. So why do they?
The conventional wisdom is that tips both reward the efforts of good service
and reduce uncomfortable feelings of inequality.
The conventional wisdom is that tips both reward the efforts of good service
and reduce uncomfortable feelings of inequality.
The better the service, the bigger the tip.
But according to new research from Cornell University,
The better the service, the bigger the tip.
But according to new research from Cornell University,
tipping no longer serves any useful function.
The paper analyzed data from 2,547 groups dining at 20 different restaurants.
tipping no longer serves any useful function.
The paper analyzed data from 2,547 groups dining at 20 different restaurants.
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