有些人本意是好的,但他们谈着谈着就说到了自己,德伯将这个现象,至少一部分,称作"会话式自恋。"
"I can imagine..."
"我能想象到……"
As Justin puts it in his book, the successful strategy to communicate effectively and leverage emotional intelligence requires avoiding phrases like these:
正如贾斯汀在书中所写,成功利用情商进行有效沟通需要避免以下几句话:
"I know exactly how you feel."
"我懂你的感受。"
"I've been through this before."
"我也经历过。"
"I completely understand; or, I get it."
"我完全懂你,或者我明白。"
And replacing them instead with things like the following:
相反,你可以说以下这些话:
"I'm sorry that happened."
"抱歉发生了这种事。"
"I can imagine how you may feel."
"我能想象你的感受。"
"Thanks for sharing this. Tell me more."
"谢谢你的分享,再多说一些吧。"
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