On a hunch (call it nursing judgment), I checked the chart after the admitting clerk had finished registering the family. No address - they were homeless. The waiting room was warm.
I looked out at the family huddled by the Christmas tree. The littlest one was pointing at the television and exclaiming something to her mother. The oldest one was looking at her reflection in an ornament on the Christmas tree.
I went back to the nurses station and mentioned we had a homeless family in the waiting room - a mother and four children between four and ten years of age.
The nurses, grumbling about working Christmas, turned to compassion for a family just trying to get warm on Christmas. The team went into action, much as we do when there's a medical emergency. But this one was a Christmas emergency.
We were all offered a free meal in the hospital cafeteria on Christmas Day, so we claimed that meal and prepared a banquet for our Christmas guests.
We needed presents. We put together oranges and apples in a basket one of our vendors had brought the department for Christmas.
We made little goodie bags of stickers we borrowed from the X-ray department, candy that one of the doctors had brought the nurses, crayons the hospital had from a recent coloring contest, nurse bear buttons the hospital had given the nurses at annual training day and little fuzzy bears that nurses clipped onto their stethoscopes.
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