美文阅读 Twelve Keys for Building Trust_美文

美文阅读 Twelve Keys for Building Trust

3. Focus on adding value

In any relationship, always have the best interest of others at heart. Work hard to give as much or more than you get. When you consistently add value to someone`s life, they not only feel like you are on their side, they also have the urge to reciprocate. In Business relationships, this means always under-promise and over-deliver. In personal relationships, focusing on meeting the needs of the other person instead of taking in order to get your own needs met.

4. Be present

The last thing anyone wants is to have a conversation with someone who isn’t there. Instead of retreating into your head, focus on listening to others. Whenever you are with someone, make them your primary focus. Don’t think about work while you are at Home talking to your spouse. Don’t think about life at Home when you are with a client. When it comes to relationships, presence means quality time and quality time builds trust.

5. Always treat people with respect

Ever since we were little kids, we have been taught to be respectful. However, when our standards get violated or there is no one around to see (read: we don`t think there will be any consequences), we can often engage in petty behavior. This encompasses a wide range of actions from personal attacks during arguments to gossiping behind someone’s back.

Always remember that another person’s inherent worth as a human being entitles them to be treated with dignity. When people know that you will always treat with them respect, it is very natural for trust to flourish.