领导者的情况可以是千变万化的,但领导者必须具备的要素却大同小异。无论你是只负责一个部门,一个小公司,还是统领富可敌国的跨国大集团,有十大要点你不可不知。
1. Give direction. 确定公司运作的方向。
Stand in front of the mirror and say, "Here is our future" five times without stuttering. A leader's most important job at any organization is to lay out a road map to the future. If you can't provide that direction, you're a manager -- not a leader. Your vision must be real, substantive, and something people can believe in. Have the guts to make decisions while there's still risk in them. 即便是存在风险,你也必须敢于当机立断。
2. Create a culture based on innovation and cooperation. 建立以“勇于创新、精诚合作”为基础的企业文化。
Innovation is about more than designing snazzy products. It's also about improving customer experiences and services.
3. Keep it simple and focused. 工作应该目标明确、重点突出。
Identify five key areas that need improvement in your company or division and keep at them until you get them right. Your list might include such things as cost containment (成本控制), quality, or customer satisfaction. Set tough targets for each one, and hold people accountable for results. Measure, monitor, and review progress on a timely basis and reward results. 你必须及时考核、监督并审查工作的进程,并对取得成果者给予奖励。
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