44. Tell people your preferred method of communication. For most of us, email is our preferred method of communicating because of its numerous time-saving benefits. Having people communicate with you via email allows you to return emails at times that are most convenient for you.
45. Avoid using text messaging. There is a good reason that only 3% of all professionals prefer texting as their preferred method of communication. Every text you receive is an interruption that hinders productivity. The best way to prevent people from sending you text messages is to not initiate communication with them via text messages. If someone sends you a non-urgent text, respond by email. If they continue to send you non-urgent text messages, request that they send non-urgent messages via email.
46. Schedule calls through email. If you need to speak with someone, consider sending a quick email asking for their availability to talk during a couple of windows of time when you are available. You’ll accomplish two things: you won’t interrupt them, and you’ll avoid playing phone tag.
47. Record a clear voicemail greeting. Your voicemail greeting should ask people to leave a detailed message with the purpose of the call and the best time to return it. Then you’ll know when to call back or whether you can deal with the issue by email.
48. Leave a message. If you call someone, you obviously had a reason for placing the call so don’t hang up without leaving a clear and detailed message stating the purpose of your call. If you are requesting a return call, indicate the windows of time you will be available to receive the call.
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