2. Become a keen observer of others. If Joe got the promotion over Pete, identify the reasons. When you are drawn to someone, ask yourself why. When you begin to trust someone, pinpoint the reasons. If you received excellent service from someone, think about what this person did that impressed you. There is a lot you can learn by watching others.
3. Start living in a state of awareness. Turn off autopilot and start making conscious decisions as you move through your day, especially when interacting with other people. Positive change begins with awareness.
4. Become a student of personal and professional success. If you have a genuine desire to improve your soft skills, start consuming content on the subject. Most of the content in my book and this blog pertains to your soft skills. Start by Top 10 Soft Skills to Master in 2011. Check out my favorite resource—Success Magazine.
5. Be intentional every day. Getting better won’t come without effort. While some of the things will come naturally to you, others will require an intentional effort.
The great thing about building your soft skills is that you can acquire them on your own. Regardless of your background, gender or education, developing your soft skills will make you stand out from the crowd in whatever you choose to do.
To advance your life personally or professionally, you must put an emphasis on developing your soft skills.
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