我们都会犯错,所以都有需要道歉的事:言语、行为、遗漏、没有跟进、表现支持……
Say you're sorry, say why you're sorry, and take all the blame. No less. No more.Then you both get to make the freshest of fresh starts.
说对不起,说感到抱歉的原因,承担所有责任。别偷工减料或画蛇添足。然后大家都重新开始。
7. "Can you show me?"
7. “你能做给我看吗?”
Advice is temporary; knowledge is forever. Knowing what to do helps, but knowing how or why to do it means everything.Don't just ask for input. Ask to be taught or trained.
建议是暂时的;知识是永远的。知道要做什么能帮上忙,但知道怎么做或为什么做最有用。别只要求把事情做完。多学习、多尝试。
8. "Let me give you a hand."
8. “让我帮你一下。”
Many people see asking for help as a sign of weakness. So, many people hesitate to ask for help.But everyone needs help.Find something you can help with. Say "I've got a few minutes. Can I help you finish that?"Offer in a way that feels collaborative, not patronizing.
许多人认为寻求帮助是弱者的标志。所以,很多人不知道该不该寻求帮助。但每个人都需要帮忙。找到你可以帮忙处理的事。说“我有几分钟。我可以帮你完成吗?”提供帮助时要让别人觉得你在协助他们,而不要表现出态度傲慢。
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