Richard Branson, founder and chairman, The Virgin Group
理查德布兰森,维珍集团创始人兼董事长
"The number one thing that matters, especially if you're going to be manager at Virgin, is how good you are with people. If you're good with people and you really, genuinely care about people hen I'm sure we could find a job for you at Virgin. I think that the companies that look after their people are the companies that do really well. I'm sure we'd like a few other attributes, but that would be the most important one."
“最重要的是和别人相处的能力,尤其是当你想在维珍做管理层时。如果你擅长和别人相处,真正地关心他人,你肯定能在维珍找到一份工作。我认为关心员工的公司才是好公司。当然了,我们也关注员工的其他品质,但是这一点却是最重要的。
Howard Schultz, chairman and CEO, Starbucks
霍华德舒尔茨,星巴克董事长兼首席执行官
“We want people to join Starbucks who have like-minded values. We need happy people—we’re a people company that serves coffee, not the other way around. If you don’t believe we can do this, or you don’t believe in me, this isn’t going to work—we’re going to have to have a private conversation.”
“我们希望加入星巴克的人都有着相似的价值观。我们需要乐观的员工——我们是一家为顾客提供咖啡服务的公司,主要是员工为顾客提供服务而不是其他方式。如果你不相信我们能为顾客提供良好的服务,或你不信任我,那就行不通——我和员工间得有私人谈话。
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