Anna: Right, thanks. I'll try. Erm, excuse me Tom. Sorry about earlier. I'm a little nervous about leading this strategy thing and I would be most grateful if you could give me some help... please?
Tom: Of course Anna. Why didn't you say, I'd be delighted. I've lost count of the number of projects I've lead over the years.
Anna: Great, thanks. So... where do you think I should begin?
Tom: Give me a few minutes and I'll find some of the excellent work I did last year. Basically, you'll just need to copy it. Hold on...
Paul: Ah Anna... just popping out for some biscuits... err, how's the stock management strategy coming along?
Anna: Oh very good Paul. Actually, please could I ask you for some advice please?
Paul: Yes of course... although I don't know if I'll be of much use!
Tom: ...now where did I save those damn documents!
Anna: I'm very grateful for this opportunity but I'm a little unsure of where to start. Tom is looking for some of his old work but...
Paul: Really?! To be honest, this isn't Tom's speciality. At a time like this I would ask Denise.
Anna: Denise?!
Paul: Yes... she may only be the office assistant but she always has words of wisdom. Right, custard creams or chocolate digestives?
Anna: What?
Paul: Biscuits?
Anna: Oh... custard creams please. Err, Denise, I know you're busy but could you spare a few minutes of your time please?
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