Tom: No. Funny that, my pens have gone missing too.
Denise: I’ll go and get some more.
Tom: Now Anna, I don’t want to interfere but have you called that company in France to see how they are?
Anna: Well, they’re fine aren’t they?
Denise: It’s good customer service to call them and see how they are.
Anna: But what do I say?
Tom: Tell you what. I’ll go over there and you can call me and practice.
Anna: Right. (Shouting across office) OK Tom, I’m calling your number now.
Tom: (On phone putting on posh voice) Hello – Fruit Traders International.
Anna: Yes, hello… (silence)
Tom: Introduce yourself and ask me how I am.
Anna: Oh right. Hello, I’m Anna from Tip Top Trading. How are you today?
Tom: I’m very well. Now ask about the order.
Anna: I hope you have received our Imperial Lemons and that you are happy with the order.
Tom: Yes, very very happy. The lemons are… fantastique!
Anna: Oh that’s good. We do hope you are pleased with our service and that you may use us again.
Tom: We certainly will. Thank you.
Anna: Do you have any questions you may want to ask?
Tom: No… actually yes… err, can I… err… can I buy you dinner sometime?
Anna: Very funny Tom. They won’t ask that!
Tom: No. I’m asking you.
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