Anna: OK, I had better get started.

Denise: (putting phone down) Right, the first-aider will be here in ten minutes. Do you need a hand with this form Anna?

Anna: Yes please Denise. It wants to know how the accident happened.

Denise: Just say there was a mouse…no, a large rat…running about that needed catching. And Tom, very bravely, tried to catch it

Anna: (Typing) Yes…and then he tripped over something.

Denise: Was it your shoe laces Tom?

Tom: Err? Ouch! No, it was a sample box of Perfect Peaches…ooo, ouch.

Denise: So, the cause of the accident was a box of Perfect Peaches left on the floor. Who left them there anyway?

Tom: It was me Denise.

Denise: What do I always say about putting things away? Now Anna, it says here 'Were there any injuries?'

Anna: So I'll write…'Yes, member of staff broke his arm.'

Denise: Sprained his arm. I think he'd be in more pain if it was broken, hey Tom?

Tom: What? Err, yeah. It still hurts though.

Denise: Hmm! Now finally it says 'What can be done to avoid this accident again?'

Anna: Get rid of the mice… I mean rats? Denise. No. Store things away properly and keep the office tidy, eh Tom?

Tom: Yeah I suppose so… but I was only trying to catch that mouse.

Denise: I know, very heroic. I'm starting to see what Anna sees in you, you know.

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