题目:
You have recently made a purchase from the local department store. However, when you arrived home, you found a faultwith it. Write a letter to the manager, say what the product is, explain the problem and say what youd like to be done about it.
范文:
Dear Sir or Madam,
Im writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007.
亲爱的先生、女士:
我写此信是要就我 2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。
I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits.
我最近按照标签上的说明用冷水洗了这件羊毛衫,然而,当我将它从洗衣机里取出时,这件衣服却变形了,再也不合身了。
I phoned the store last Tuesday and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.
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